Support
Our support is easy as 1.2.3
Determine your needs: TPGTEX Label Solutions is committed to focusing on your needs. We will only recommend supports that fits your budget, requirements and hours of operation. Do you have a third shift? Does your company needs to know that no matter what time of day or night it is, you are covered?
Choose the support level you want: You can choose from one of our regular plans or we can cater our plans to you. Our regular plans are: Platinum - 24 x 7 x 365 Gold - 9:00am - 5:00pm CST 7 days a week Silver - 9:00am - 5:00pm CST 5 days a week (not including holidays) Block of hours - You can choose from as little as 10 hours By incident - Just pick up the phone and call us (you pay by the hour. Min of 1 hour charge per incident.)
Email us support@tpgtex.com
We support everything we sell to you!
Hardware - bar code scanners, thermal printers, laser printers and computers.
Software - Label design software, custom applications and modification to current applications.
Watch this video to see how to load labels and ribbon to your printer
Happy Clients
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"I called today to see if I could get some help with my old printer. I know you guys did not sell it to us, but I decided to call you anyway. I was desperate since the printer is no longer supported by the manufacturer. The girl on the phone was sharp. She knew what the problem was and found a way around it. Thank you so much."
K.P Texas